Unzip the downloaded package Step 3: On 32bit Windows
Contact outlook support by phone how to#
How to Use SIP TAPI for Click to Call in MS Outlook Step 1ĭownload SIP TAPI from Sourceforge Step 2 So, I am posting this article so that you can learn how to enable click to call in MS Outlook. SIP TAPI is one such ‘service provider’ implementation, and it can be used with any SIP compliant PBX (or proxy server) and SIP device.Īlthough SIP TAPI has been around for a while (it’s been available since 2006), many IP PBX users either don’t know about it or don’t realize how easy it is to use.
Today, phone lines are being replaced by SIP trunks, and applications can use TAPI to connect to ‘service providers’ that bridge the call to a SIP trunk. In the old days, ‘service providers’ were drivers for modem cards in a PC, and applications (like a dial-up connection manager) would use TAPI to make calls using a hard phone line.
TAPI freed the application developer from the necessity of learning details about different types of modems or other communication devices, and allowed multiple applications to share a single communication device. It is used by Microsoft Outlook and other contact management or CRM software to enable users to initiate a telephone call from inside of the program. Part of the Microsoft Windows operating system, TAPI is an abstraction layer that allows ‘applications’ to initiate telephone calls to ‘service providers’ using a standard programming interface. My second response is usually something about a useful open source software program called SIP TAPI. In the several months since I have been working at netsapiens, one question that consistently comes up is how we integrate with Microsoft Outlook (and other Windows programs).īeing a snooty Mac user, my first response is usually ‘Why would you want to do that?’ (of course, I am referring to the use of Windows).
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